Short Sale success GMAC and Greentree

So as you can see from my last few posts, my team has had some recent short sale success with BofA, GMAC and Wells. Those banks, despite being the largest and the busiest, are actually helping people move on with their lives, by approving massive amounts of short sale requests. We have also had recent success with HSBC, Wachovia and Indymac, while avoiding banks like Greentree and US Bank, because of the scary things we read about them. We have had first hand experience with a US Bank short sale denial and can say that they are just not helping Americans. On the other hand, since we have never worked with Greentree, we are pleasantly surprised to report that we have just achieved short sale success with them and have learned a great deal in the process. For those who do not know, Greentree is a hybrid. They are like a collection agency with a bank charter, so they kinda make and follow their own rules. The key to beating them of course, is persistence and escalation. We started this short sale on Jan 12th at 10am, with the standard faxed authorization. GMAC and Greentree both had negotiators assigned quickly and the BPO's done within 45 days, however, after no response from either bank for over a week, we escalated to management for help. We found out that GMAC doesn't give you access to a manager and Greentree management calls go straight to voicemail, which is always full. Better yet, they are not allowed to respond to emails, so now what? Well my team spent some time doing their usual research to find an executive within each bank who would want to know about these useless delays. Well sure enough, once our emails were read by those executives, we had responses very quickly. Sad that it took an executive to make these files move, but it is a common approach in getting short sales approved. Anyway, both bank negotiators were not happy with us after that and still tried to delay the files a little longer, but we soon had very clean approvals on our desk and all of this within 94 days. Whoo Hoo! So Congrats to Dan and Melissa, they are already working on repairing their credit and moving on with their lives!